Refund policy

Your order may be cancelled within 3 business days of order payment. Due to the nature of our product we do not offer refunds once build has commenced. Refunds will be applied within 10 business days if you cancel within the allowed 3 business days.

As our Kennels are custom made all sales are final.

If you have any further questions on our return/cancellation policy please email info@kustomkennel.com.au