Use of Products:
Please limit any chewing, licking, or other uses of our products by your animals. Kustom Kennels is not responsible for any injury to your animal due to the misuse of the Kustom Kennel or other animal furniture product such as damage to the structure of the product, damage to the area where your animal furniture product is stored and/or injury to your animal such as splinters, scratches, and/or other injuries. Further, our products should be used with rubber infills so that should your animal have an accident, the furniture does not get soiled.
When you place an order on Kustom Kennels, your order will be shipped to the address designated by you as long as that shipping address can accept packages. Kustom Kennels may require verification of information prior to the acceptance and/or shipment of any order. Kustom Kennels reserve the right, without prior notice, to limit the order quantity on any product or service, and/or to refuse service to any customer.
Shipping costs are calculated based on your address and Kennel Size.
International Shipping: At this time Kustom Kennels only ships Australia Wide. If you are outside of Australia, please contact Kustom Kennels for shipping availability and a quote.
Heavy Articles: Most of the items purchased through the Site, including our Kustom Kennels, are extremely heavy. Please have at least two individuals available on the day of delivery to unload your items as most freight companies will only delivery the items to your door.
Our products are shipped fully assembled. Please do not drag your Kustom Kennel as this can cause damage to the Kennel.